Terms of Service

Effective Date: February 20, 2026

These Terms of Service (“Terms”) govern your access to and use of the website located at https://docomate.ai (the “Website”), and the AI-powered document automation platform, APIs, software, integrations, and related services (collectively, the “Services”) provided by:

Docomate.ai
A Delaware C Corporation
1979 Marcus Avenue, Suite 210
Lake Success, New York 11042
United States
(“Docomate,” “Company,” “we,” “us,” or “our”)

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility and Authority

You must:

Be at least 18 years old
Have the legal authority to enter into these Terms
If using the Services on behalf of an organization, represent and warrant that you are authorized to bind that organization

If you are using the Services on behalf of a company, all references to “you” include that organization.

2. Description of Services

Docomate.ai provides AI-powered document automation services, including but not limited to:

Document ingestion and parsing
AI-based data extraction
Classification and structuring of content
API-based document processing
Workflow automation tools

The Services may evolve over time, and we reserve the right to modify features or functionality.

3. Account Registration and Security

To access certain features, you must create an account.

You agree to:

Provide accurate and complete information
Maintain the confidentiality of your credentials
Promptly notify us of unauthorized access
Be responsible for all activity under your account

We are not liable for losses arising from unauthorized account use due to your failure to secure credentials.

4. Subscription Plans and Payment

4.1 Subscription Model

The Services may be offered under:

Free trials
Usage-based plans
Monthly or annual subscriptions
Enterprise agreements

Specific pricing and limits are described on the Website or in an order form.

4.2 Payment Terms

Fees are due in advance unless otherwise agreed
Payments are non-refundable unless required by law
You authorize us to charge your selected payment method

Failure to pay may result in suspension or termination.

4.3 Taxes

You are responsible for all applicable taxes, excluding taxes based on our net income.

5. Acceptable Use

You agree not to:

Use the Services for unlawful purposes
Upload content you do not have rights to process
Upload malicious code or harmful data
Attempt to reverse engineer or extract source code
Interfere with system integrity or performance
Use the Services to build a competing product

We reserve the right to suspend accounts violating these Terms.

6. Customer Data and Ownership

6.1 Ownership

You retain all rights to:

Uploaded documents
Content you submit
Data extracted from your documents

We do not claim ownership of your data.

6.2 License to Operate

You grant us a limited, non-exclusive license to:

Process
Store
Analyze
Transmit

your data solely to provide the Services.

7. AI Processing and Limitations

Docomate.ai uses machine learning models and automated systems.

You acknowledge:

AI outputs may not be 100% accurate
Results should be reviewed before use in critical decisions
The Services do not provide legal, financial, or regulatory advice

We are not responsible for decisions made solely based on automated outputs.

8. Confidentiality

We will treat Customer Data as confidential and use reasonable measures to protect it.

You agree not to disclose:

Proprietary features
Non-public documentation
Pricing details
Security architecture

9. Data Protection

Our handling of personal data is governed by our Privacy Policy.

If applicable, we act as:

Data Controller for account information
Data Processor for uploaded documents

Customers are responsible for ensuring lawful collection and processing of data uploaded to the Services.

10. Intellectual Property Rights

All rights, title, and interest in the Services, including:

Software
Algorithms
AI models
Trademarks
Branding
Documentation

remain the exclusive property of Docomate.ai.

Except as expressly permitted, no rights are granted to you.

11. Service Availability

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation.

We may:

Perform maintenance
Upgrade systems
Modify features

without prior notice.

Enterprise customers may be covered under separate SLA agreements.

12. Third-Party Services and Integrations

The Services may integrate with third-party providers.

We are not responsible for:

Third-party systems
Their data handling practices
Service outages outside our contro

Your use of third-party services is governed by their terms.

13. Term and Termination

13.1 Term

These Terms remain effective while you use the Services.

13.2 Termination by You

You may terminate by canceling your subscription.

13.3 Termination by Us

We may suspend or terminate access if:

You breach these Terms
Payment is overdue
Required by law

Upon termination:

Your access will cease
Data may be deleted after a retention period

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OF AI OUTPUTS

We do not guarantee that the Services will meet your specific requirements.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR:

INDIRECT DAMAGES
LOST PROFITS
DATA LOSS
BUSINESS INTERRUPTION
CONSEQUENTIAL OR PUNITIVE DAMAGES

16. Indemnification

You agree to indemnify and hold harmless Docomate.ai from claims arising from:

Your use of the Services
Violation of these Terms
Infringement of third-party rights
Unlawful content uploaded by you

17. Export Compliance

You agree not to use the Services in violation of U.S. export laws or sanctions regulations.

18. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in New York.

You consent to the personal jurisdiction of those courts.

19. Changes to These Terms

We may update these Terms periodically.

If changes are material, we will:

Update the “Last Updated” date
Provide notice where required

Continued use constitutes acceptance of revised Terms.

20. Miscellaneous

These Terms constitute the entire agreement
Failure to enforce a provision is not a waiver
If any provision is invalid, the remainder remains enforceable
You may not assign these Terms without consent
We may assign in connection with mergers or restructuring

21. Contact Information

For questions regarding these Terms:

Docomate.ai
1979 Marcus Avenue, Suite 210
Lake Success, New York 11042
United States
Email: hello@docomate.ai